Important information regarding your policy and Covid-19

Like everyone we have busily been gathering information about the impact of Coronavirus (COVID-19). As we sail into unchartered waters, we are following daily developments closely - prioritising the wellbeing of our employees to best protect them where we can.

As we batten down the hatches, you may find any non-urgent queries can be managed online by logging into your GJW Direct account. This could save you time and will help us continue to support all of our customers.  

You can also use your account to renew your policy, check your policy documents, make changes to your policy and to register a claim.

Sign in to GJW Direct

 You may also find our online FAQ guide helpful, with answers to our most commonly asked questions.  If that matter is urgent, and you need to speak to one of the team, you can contact us on 0151 473 8000.

Whilst it’s all hands on deck, we do appreciate your patience at this time.

GJW Frequently Asked Questions


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